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Before the Flipcharts and Workshops…
Before the Flipcharts and Workshops…
Joshua spent 24 years in the unforgiving, high-pressure arena of luxury hospitality with the Shangri-La Group, leading complex multi-outlet operations generating more than S$75 million in annual revenue.
In a world where excellence was non-negotiable and every mistake played out in full view, he and his teams served heads of state, global CEOs and international icons, including Lee Kuan Yew, Mahathir Mohamad, Barack Obama, Xi Jinping, Tony Blair, George Bush, Tony Fernandes, Aung San Suu Kyi, Sir Alex Ferguson and Manchester United - only a glimpse of a guest list that read like the world’s ultimate who’s who.
There were no rehearsals, no second takes and no safety nets. Every decision had to be made in the moment, under intense pressure, with the most demanding guests in the world watching closely.
That world forged Joshua’s philosophy on leadership, performance and human behaviour. What he teaches today is not theory. It is the hard-earned wisdom of 24 years spent leading people where expectations were sky-high and results were the only measure that mattered.
COLORED BRAIN
COLORED BRAIN
When capable people misalign, performance suffers.
This short introduction explains why most communication breakdowns are not caused by lack of skill, attitude, or motivation — but by differences in how people gain clarity.
Colored Brain Communication helps leaders understand how their teams think, especially under pressure, so communication becomes easier, alignment improves, and training translates into real behavioural change.
If you lead people, this perspective may change how you see your team.
CERTIFICATION
HRDC Accredited Trainer
Certified Colored Brain Trainer
Colored Brain
Distinguised Excellence Award
GSDC Certified Learning : Solving Learning Challenges in Instructional Design
ASSESSMENT TOOLS
Colored Brain Communication Inventory (CBCI)
Colored Brain Communication Inventory (CBCI)
A brain based assessment that reveals how people gain clarity and make decisions. It helps leaders communicate in ways that align thinking, reduce friction, and improve performance under pressure.
Colored Brain Communication Cards
Colored Brain Communication Cards
A powerful interactive tool that makes thinking styles visible instantly. Teams discover how different people process information, leading to better collaboration, faster alignment, and fewer communication breakdowns.
KEY PROGRAMS
KEY PROGRAMS
COLORED BRAIN PERFORMANCE ARCHITECTURE
• The Colored Brain Advantage: Building a Culture That Actually Works
• Beyond Being Right: The Psychology of Clarity and Alignment
• One Team One Standard: Aligning Thinking Across Functions
THE COLORED BRAIN LEADERSHIP SERIES
• Leading with Clarity Under Pressure
• Conflict to Clarity: Leading Tough Conversations with Confidence
• The Colored Brain Leader: Influence Through Understanding
HOSPITALITY PERFORMANCE EXCELLENCE
• From Service to Guest Loyalty
• The LAKSA Framework for Service Recovery Excellence
• Profit on the Floor: Revenue Discipline for F&B and Hotel Leaders
NOTABLE SUCCESS
NOTABLE SUCCESS
Led a SGD$75 million F&B operation at a flagship luxury hotel in Singapore, driving performance across multiple high-volume outlets.
Trained and developed more than 1,500 hospitality professionals across operational, service and leadership programs.
Streamlined work processes by 60% using Lean Kaizen methods, improving efficiency and operational flow.
Directed high-profile global events including Formula 1, the IISS Defence Summit and multiple presidential and royal delegations.
Led the hotel’s signature steakhouse to TripAdvisor’s No.1 ranking, with all other outlets placed within Singapore’s Top 100 out of more than 11,000 restaurants.
Contact Details
Contact Details
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